FAQ – Life Mastery Labs

Products & Content

What types of products do you sell?

We offer digital resources to help you grow your business, improve personal finances, boost productivity, and master your mindset — including eBooks, planners, Canva templates, and strategy guides. Everything is delivered instantly after purchase.

Are these products physical or digital?

All our products are 100% digital— no physical shipping. You’ll receive downloadable content immediately after checkout.

How do I access my purchase after buying?

After purchase, you’ll receive an email with a download link. You can also log into your account on our store to download any purchases you’ve made.

Can I use your templates on any device?

Yes — our templates typically work across major platforms like Canva (free or Pro), PDFs on computers/tablets/phones, and compatible software as specified in the product description.

Payments & Orders

What payment methods do you accept?

We accept major credit/debit cards and Shopify-supported payment options at checkout (such as PayPal if enabled).

Do you offer refunds?

Since these are digital products delivered instantly, all sales are final. If you have issues accessing or downloading a product, email our support team and we’ll help you.

Downloads & Support

I didn’t receive my download email — what do I do?

Check your spam/junk folder first! If it’s not there, contact us with your order number and we'll resend the links.

Can I download my purchase again later?

Yes! You can re-download your purchases anytime by logging into your account on the store.

Product Usage

Do I need special software to use the products?

Most products work with Canva (free version supported), PDF viewers (Adobe Reader), or standard office tools unless otherwise noted in the product description.

Can I edit the planners/templates?

Yes —editability depends on file type. Canva and some planner files are fully editable. Specifics are listed on each product page.

Licensing & Usage

Can I resell or share the content?

Our digital products are forpersonal use onlyunless youpurchasean extended license. They maynotbe redistributed, resold, or shared without permission.

Can I edit the planners/templates?

Yes —editability depends on file type. Canva and some planner files are fully editable. Specifics are listed on each product page.

Help & Contact

How do I contact support if I need help?

You can reach out via the Contact Us page or email us at the support address listed on the store. Include your order number for fastest service.

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